Payment Policy – Pet Coopmart

At Pet Coopmart, we aim to make your shopping experience easy, secure, and flexible by offering multiple payment methods and clear policies regarding billing and payments. This Payment Policy outlines the terms for processing and securing your payments on our website.

1. Accepted Payment Methods

To provide convenience and security, Pet Coopmart accepts the following payment options:

Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
PayPal: Secure online payment through your PayPal account.
Apple Pay and Google Pay: Available for mobile and desktop purchases.
Bank Transfer (available on request for bulk or special orders).

All transactions are securely processed to protect your personal and payment information.

2. Payment Security

We prioritize the security of your payment information. Pet Coopmart uses SSL (Secure Sockets Layer) encryption to protect your data during the transaction process. All payment data is encrypted, and we do not store credit card details on our servers.

3. Billing Terms

Order Confirmation: Your payment method will be charged at the time you place an order. You will receive an order confirmation email once your payment is successfully processed.
Pricing: All prices on our website are listed in USD and may be subject to applicable taxes based on your shipping location.
Invoice: After the order is placed, an electronic invoice with detailed billing information will be sent to the provided email.

If any pricing errors occur, Pet Coopmart reserves the right to cancel or adjust orders before shipment. We will contact you if any adjustments are necessary.

4. Sales Tax

Pet Coopmart complies with applicable sales tax regulations. Taxes are calculated based on the shipping address provided at checkout and will be displayed during the payment process. The exact tax amount depends on the state or local laws in your region.

5. Refunds and Cancellations

Order Cancellations: If you wish to cancel your order, please contact us within 24 hours of placing it. Cancellations are not guaranteed but will be accommodated if possible.
Refunds: Refunds are processed according to our Return Policy. If eligible, refunds will be issued to the original payment method within 5-10 business days of receiving the returned item.

6. Failed or Declined Payments

If a payment is declined or fails, please double-check your payment information and ensure sufficient funds are available. For assistance with failed transactions, you may also contact Pet Coopmart customer support at +1 206-569-8635 or via email at [email protected].